Prices
Special Care Level 33.99/day
Puppy Care Level 37.99/day
Kitty Condo 15.00
Added Activities 3.00/ea
(playtime, nature walk, pizza, doggie ice cream)
Woodland Potty Walks $5.00/day
Oral Medication Administration .75/dose
Ride-in-Car 10.00
Holiday/Season Charge +5.00/day
Giant/>90 lb +2.00/day
Our Dog Food about .50/cup, based on dog's wt.
Bulk Food Storage .75/day
Admission Requirements
*Established Client of local veterinarian
*Documentation of:Negative fecal exam (annual)Current Rabies VaccinationDHLPP either within 3 years or titersBordetella within 1 year*Vaccinations not administered within 10 days prior to visit*No illnesses not discussed prior to boarding arrangements
*Medication must be supplied for us to administer in the original container with the prescribing information.
Also, remember to:
*Bring food in daily feeding bags with the normal amount of food the pet should eat per day. We will divide it in 2 meals if needed. Special treats can be left in the original package.
Call us at
262-367-4111
You are welcome to bring along SAFE toys, usual treats, and clean comfort items.
We supply sanitized stainless steel dishes, blankets and Kongs and Nylas.
The safety and comfort of all of our pet guests is always our first concern. Because of our commitment to a safe environment we will not admit pets lacking proof of either vaccinations or immune status blood titers, parasite control, displaying signs of untreated or potentially contagious conditions, or aggressive behavior. Protection from communicable disease is aided by vaccinations. Vaccinations provide protection by safely exposing the body to pathogens. They are intended to stimulate the immune system and for that reason should not be given during periods of illness or stress. Reactions and mild forms of the disease for which the vaccination is given may sometimes occur. For these reasons vaccinations should be administered more than seven days prior to a stay, two weeks is ideal. Bring in your vaccination record for Rabies, Distemper and Bordetella as well as your veterinary statement of an annual fecal exam or continuous monthly use of ivermectin/pyrantel to minimize exposure to parasites.
We care to provide personalized care. We can only do that through communication with you. In order for us to do that we ask that drop-offs and pick-ups are by the owner of the pet. Occasionally, pre-arranged pick-up by a third party can be scheduled. Expect that we will check identification. We know that your pet is important to you and we will not release your pet to anyone else.
HOURS
We keep stress low so our guests are comfortable. Our daily routine of care is scheduled around their needs and we avoid disruptions to meet their needs in a timely fashion. Pet care is our priority.All drop-offs, pick-ups, tours and drive up visits require appointments during our People Hours in order to protect the pets from excessive excitement, especially during their quiet times. We regret that we cannot receive visits for drop-off or pick-up of your pet at any time other than during our posted People Hours for human business appointments. Should you arrive prior to or after our posted hours there will be an additional $35 charge to conduct any business, as this tends to be very disruptive to our guests and we appreciate your respect for our private time and property. Please see our Location and Hours page.
Pet care is always our first priority just as you would expect. We believe that when we are with the pets they deserve our full attention just as you deserve our full attention when we talk. For those reasons, we are not available on cellular or mobile phones to answer your calls. We must rely on our messaging systems for the above reasons. Phone calls and email are checked several times a day. We do have to prioritize calls occasionally, but your call will be returned within 24 hours on Monday through Fridays. Our business office is closed on weekends except for urgencies and emergencies. Please leave a message or try us again. Our return call to you may be from a different number than 367-4111. This can happen when we return your call using our long distance server as it goes through a different number or if we use a different line to call you asap. So you may want to check the private or blocked number calls that you get if you are expecting us to call. If you have "Privacy Manager" and you really want to hear back from me please leave your pin number.
SUMMARY of RATES & CHARGES
Calculating Daily Fee All charges are per pet and are based on calendar day, not per night.
Special Care--$33.99, Very Important Pet Lodge Suite--$30.99, Very Important Pet Cottage Room--$30.99, Puppy Care--$37.99.
Multi-dog Discount There is no multiple dog discount for first time stays. Subsequent stays may offer a 25% discount on the stay of a second pet. This is provided they do well together in the same room.
Additional Activities Nature Walk, Playtime, Group Play or Couch Potato Time, Pizza Party, Ice Cream, are $3 each. Ride in Car is $10. Limo service by distance. Potty Walks, if your dog requires them for proper elimination, supervised Potty Walks on a substrate of preference, four times per day, are $5 per day extra.
Food Bring food from home, leave your bowls at home. It is important that your pet be kept on his usual diet and the usual amount fed. Bring your pet's food bagged per daily amount normally fed. Do not bring in bulk food. Should your dog require our food or special meals such as a low-residue diet, a charge based on how much your dog requires will be added to your bill.
Laundry Clean blankets or beds from home are welcome. We charge for laundering of bedding that you bring in, should it become soiled. Fresh blankies are included in your pet's stay. We are not able to launder very large beds.
Bathing Your dog will be bathed for a modest fee if he becomes soiled. A bath can be scheduled, but we do not encourage it. We do not offer grooming, as we want your pet to only have positive associations with his stay here.
Giving Meds Medication administration or treatments. (We require the original labeled prescription to give your pet medications. This is for safe practice or should we have questions or need to contact your pet's vet.) Oral medications or supplements are .75 per incident.
Unanticipated Needs We will meet any reasonable, special needs that arise and add the expense to your bill.
Early Pickup/Later Drop off You are financially responsible for the full duration of your pet's reserved stay and you will be charged for it should you drop-off at a later date or pick-up at an earlier date.
Charge Cards We do not accept charge, debit or credit cards; nor do we bill.
New Clients Payment from new clients is expected at drop-off.
Checks drawn from a local bank, are accepted from established clients with identification. (There is a minimum of $35.00 charge added for NSF checks and bad checks will be turned over to the Waukesha County District Attorney for prosecution to the full extent of the law.)
Christmas & New Years We require payment at drop-off from Dec. 20 to Jan. 5.
Deposits A non-refundable deposit is required within 72 hours of a telephone request for a reservation to confirm and schedule it. The deposit will be applied to the reservation requested.
Emergencies We refer any medical emergency to The Emergency Veterinary Service in Waukesha or the Animal Emergency Center in Glendale. Non-emergency health concerns are directed to your local veterinarian or the available veterinarian we deem appropriate. All charges are the responsibility of the pet owner.
Difficult Pets All of our pet guests are provided with a high level of nurturant care. Should excessively difficult or aggressive pets require additional people and/or time in order that we may deliver proper care, we reserve the right to charge additional handling fees for those pets.
Holiday Charge There is an additional $5/day charge during the peak Holiday and Vacation times. We are not open for drop offs or pick ups on Holidays. Minimum stays are in effect over Holidays.
Your signature on our contract, when your pet comes to stay with us, acknowledges your awareness of our policies and acceptance of them. Thank you for your understanding and thank you for entrusting the care of your pet to us.
